Terms & Conditions
Cancellation Policy: I understand that life can be unpredictable, and plans may need to change. However, to respect both my time and other clients, the following cancellation fees apply:
If the treatment is rebooked for the same month, cancellation fees may be waived. Thank you for your understanding and cooperation.
Advanced booking: required for all services. A deposit of £50 will be required to secure the booking and will be applied toward the final fee. The remaining balance will be required once the invoice is issued.
Appointment times: subject to availability and must be booked in advance. I recommend booking early to secure your preferred date and time.
Booking Policy: A minimum of 24 hours' notice is required for cancellation or reschedule
Exclusions: Promotional deals do not apply to office massage bookings.
Health & Safety: Your staff well-being and safety is my priority. Before office massage treatments begins, staff members will need to sign a form to ensure a safe and comfortable experience for everyone involved.
Process: Once the deposit has been received, you will receive an email confirming your booking . Please be patient with delivery time as I may be in a treatment upon receiving your order.
MILLAGE FOR MOBILE MASSAGE: Appointments which require travel to more than 5 miles from Fishponds, will incur a travel fee of £1 per mile. This fee helps cover time and transport costs for on-site services. The total will be calculated based on the distance from my base to your location and will be confirmed at the time of booking
Billing Information - can be made by credit card or transfer
Lotus Hara, Lixi Hart
Monzo
S/C 04-00-04
A/C 92329876
A non-refundable deposit of £50 will be required to secure the booking and will be applied to the final fee. Completion of full payment by the company must be paid 30 days from the completion of the booking.
Individual staff payments to be made by cash or card on the day of the booking.
